ShopNarrative

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Bristol, United Kingdom
| 1,425 Sales | 5 out of 5 stars 5 out of 5 stars

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Announcement    Narrative Est. 2011.
The vintage shop for the modern arbiter of taste and the tasteless.
To get the latest on new stock drops, local Bristol events and flash sales why not follow @shop_narrative on Instagram? Don't forget to tag us in photos of your purchases - we love showing off our glorious customers!

Announcement

Last updated on Sep 26, 2022

Narrative Est. 2011.
The vintage shop for the modern arbiter of taste and the tasteless.
To get the latest on new stock drops, local Bristol events and flash sales why not follow @shop_narrative on Instagram? Don't forget to tag us in photos of your purchases - we love showing off our glorious customers!

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Hannah

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Hannah

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Shop policies

Last updated on April 30, 2022
All items are hand sourced and kept in excellent condition.

Items are photographed in their truest form and any noticeable vintage flaws will be highlighted in their description.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Shipping

I ship within 7 days of payment. If by any reason, I fail to do so, you will be notified of the dispatch date etc. Please contact me if you wish to upgrade your shipping option/ or need your purchase to arrive by a certain date. I aim to ship twice a week but due to a long standing illness some flexibility is required. Please note, if an order is made on a Friday/Saturday/Sunday it will not be dispatched until the Monday (unless specifically requested).

Delivery Methods
UK -
Royal Mail First Class for small Narrative Home items as well as Narrative: Wardrobe under £20
Royal Mail Tracked 24 for everything else
Overseas -
Standard International for items £20 or under
Tracked International for anything above £20

Additional policies and FAQs

Measurements are taken when items are flat. For waist/bust size double the given measurement.

Privacy

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect;
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information if you contact us directly.

Why We Need Your Information and How We Use It;
We rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support.

Information Sharing and Disclosure;
Information about our customers is important to the business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. We share information with Etsy as necessary to provide you our services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Data Retention;
We retain your personal information only for as long as necessary to provide you with our services and as described in my Privacy Policy.

Your Rights;
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us;
For purposes of EU data protection law, I, Hannah Rowe, am the data controller of your personal information. If you have any questions or concerns, you may contact me at shopnarrative [!at] hotmail.com
See this Seller Handbook article for a sample privacy policy you can customize for your shop.